Privacy Policy for Voyage and Virtue
Last Updated: May 29, 2025
This Privacy Policy describes how Voyage and Virtue ("we," "us," or "our") collects, uses, and discloses your information when you use our website, products, and services (collectively, the "Services").
By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
1. Information We Collect
We collect various types of information in connection with the Services, including:
a. Information You Provide Directly to Us
Personal Identifiers: Such as your name, email address, postal address, phone number, and account credentials (username and password) when you create an account, make a purchase, or contact us.
Payment Information: If you make a purchase, we collect payment details (e.g., credit card numbers, billing address). Please note that we use third-party payment processors, and we do not directly store your full payment card details.
Communications: Records of your correspondence with us, such as customer support inquiries, feedback, and survey responses.
User-Generated Content: Any content you submit, such as reviews, comments, forum posts, or other materials.
b. Information Collected Automatically
When you access and use our Services, we may automatically collect certain information about your device and usage patterns:
Device Information: Such as your IP address, device type, operating system, browser type, unique device identifiers, and mobile network information.
Usage Information: Details about how you interact with our Services, including pages viewed, features used, time spent on pages, referral sources, and clickstream data.
Location Information: We may collect general location information (e.g., based on your IP address) or, with your consent, precise geolocation data from your mobile device.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information, enhance user experience, analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain Services: To operate, maintain, and improve our Services, process transactions, and fulfill your orders.
To Personalize Your Experience: To tailor content, products, and services to your interests.
To Communicate with You: To send you transactional emails, updates, security alerts, and marketing communications (where permitted by law and your preferences).
For Customer Support: To respond to your inquiries, provide technical support, and resolve issues.
For Analytics and Research: To understand how users interact with our Services, analyze trends, and conduct research to improve our offerings.
For Security and Fraud Prevention: To detect, prevent, and address fraudulent or illegal activities, and to protect the security and integrity of our Services.
To Comply with Legal Obligations: To meet our legal and regulatory requirements.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
With Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, hosting, data analysis, marketing, customer service, and IT services. These providers have access to personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of the information.
For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
For Legal Reasons: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Voyage and Virtue, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.
4. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Choices and Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
Access: The right to request access to the personal information we hold about you.
Correction/Rectification: The right to request that we correct inaccurate or incomplete personal information.
Deletion/Erasure: The right to request the deletion of your personal information, subject to certain exceptions.
Opt-Out of Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions provided in those emails.
Cookie Preferences: You can manage your cookie preferences through your browser settings.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before fulfilling your request.
6. Third-Party Links
Our Services may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Services after any changes constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
hello@voyageandvirtuetravel.com